Water & electricity
Enter a token on your meter
Type the 20 digits on the keypad and press Enter. The meter shows Accept and adds the units.
Your token is 20 digits long, for example 1234 5678 9012 3456 7890. Each token works on one meter only, and only once.
- Wake up the keypad (CIU) or the meter keypad by pressing any key.
- Type all 20 digits carefully. The spaces in the SMS are only there to make it easier to read.
- Press Enter (
#or the ↵ key on most keypads). - Wait for the screen to show Accept or Good. The units are added at once.
Made a typo? Press Backspace (* on most keypads) to delete a digit, or wait for the screen to clear and start again. A wrong code doesn't damage anything.
The screen says Reject or Used
See My token was rejected, or look up the message in Error codes.